Affiliate Standard

Mageplaza Affiliate extension for Magento 2 is the greater choice than ever if you want to build an Affiliate program that is crazy enough to drive traffic and sales increase promptly, get qualified leads, and also enhance your brand awareness. Our Affiliate program allows you to pay affiliates an amount of commissions.

Mageplaza Affiliate User Guide will provide detailed instructions to know How to use on the frontend and How to Config on the backend.

Outstanding Features

STANDARD	Outstanding Features	Description
1	Create effective affiliate marketing campaigns at a low cost	Create and manage affiliate marketing programs: Allows admins to create and manage affiliate marketing programs with options like percentage or flat commissions. This marketing method will encourage affiliates to promote products across the Internet and across multiple sales channels, helping to drive sales, increase traffic, bring in quality leads, and improve SEO rankings. "Refer a friend" feature: Allows affiliates to easily refer friends across multiple channels to reach a wider audience. They can send referral URLs and invitations via email, share on social media with over 250 social buttons, refer friends on Product Detail and Product List pages, and embed snippets on affiliate websites. This is a low-cost marketing method that many businesses are using to promote their brand.
2	Provide an absolutely transparent and easy-to-use affiliate marketing network for affiliates	Providing a separate page for payment requests helps affiliates check withdrawal history and receive commission payments more conveniently. This creates transparency in receiving commissions, creates trust, and attracts affiliates. Automatic email notification to affiliates about their commission status, including balance updates, affiliate transactions, withdrawal status, and rejected/ canceled requests. This feature will keep affiliates updated on any changes that arise so they can address them promptly. Additionally, admins can easily display commission expiration times to ensure transparency.
3	User-friendly and effective marketing strategy management interface for admin	Provides a clear and easy-to-use dashboard for administrators, allowing them to track campaign performance and revenue in detail and in a timely manner: - Flexible payment request management: Admins can configure when their next affiliates are eligible to receive commissions (possibly when the referred orders are completed). This fast reward system ensures that affiliates are credited to their limits quickly, keeping them happy with the affiliate program. Additionally, store owners can set commissions to be deducted from affiliate balances when customers refund or cancel orders. - Timely rules and restrictions settings: Admins can make specific adjustments to affiliate earnings withdrawals as well as changes or withdrawal requests from affiliates. Owners can customize important parameters such as the minimum balance to request a withdrawal and the minimum/maximum withdrawal amount. Customizing limits allows owners to adjust the withdrawal process and ensure compliance with financial policies, maintain stability and manage the affiliate program effectively. - Automatic email to admin in time: Immediately notify the administrator whenever a withdrawal request and registration are made. This feature not only helps the store owner to know about new members immediately but also provides a means to effectively manage the related payment fees. - Admin can backup link data when there is any change in the system. The Import and Export functions have also been added. Stores can import link data from other systems as well as export existing link data easily.
4	Flexible Payment	Allows affiliates to withdraw their commissions using the most popular and secure payment methods, including PayPal, offline payments, bank transfers, and Skrill. This increases customer and affiliate reach.

Installation Guide

We offer two methods for installing our plugins: the Copy & Paste method and the Composer method. Please follow the detailed instructions provided below.

Method 1: Installation via Copy & Paste

To install our plugins using the Copy & Paste method, kindly follow the instructions at the link below:

How to Install Magento 2 Extension via Copy & Paste

Method 2: Installation via Composer

Composer name: mageplaza/module-affiliate

To install our extensions using Composer, please refer to the comprehensive guide at the link below:

How to Install Magento Extension via Composer

By following these guides, you can ensure that the installation process is handled correctly, allowing you to fully utilize the features and benefits of our plugins.

Module Update Guide

Keeping your module updated ensures optimal performance. Follow one of these steps to update your module:

1. By Account Dashboard: Log in to your Mageplaza account > go to the My Licenses section > click on the Download button > choose the latest version from the popup.
2. By composer: Kindly use the following commands to update the module via composer

composer require mageplaza/module-affiliate
php bin/magento setup:upgrade
php bin/magento setup:di:compile

Updating a module by Composer ensures efficient dependency management, version control, and integration with development tools, making the process faster and more reliable.

How to Use

After installing the Affiliate module, an Affiliate link is available on the footer of your site. Click on the link and go to the Affiliate Page.

Affiliate Home Page​

Affiliate Home Page is already set up with CMS Block, including Welcome Message and How Does Affiliate Program Work? If you want to change the text, it is possible to edit from the backend. In addition, all of the active Affiliate Programs will be displayed on the Affiliate Home Page.

Look at the left panel on the page; customers can sign up to become affiliates.

My Affiliate

Each affiliate can manage all credit information, such as available balance, holding balance, total earned, and total paid, and all transactions related to the account are listed in detail.

Campaigns

Campaigns, Commission, Discount, Coupon Code, Valid Time, Copy Referral Link button, and More Details will be shown here:

Affiliate Links and Banners

Affiliate module by Mageplaza allows affiliates to refer friends via referral URL, code and email.

Just insert friends' email addresses together with a message to send invitations instantly on Affiliate Links and Banners page. Besides that, they can edit the Referral Code or share Referal URL via social media. Customers can edit the Referral Code in this section:

My Withdrawal Page​

Mageplaza Affiliate supports offline payment and PayPal payment for the withdrawal. You can check the 10 most recent withdrawals. Each created withdrawal will be saved and managed in Withdraw History. Let's check its status to see where the request is in progress.

Balance History Page​

Affiliate allows you to check Commission Logs with detailed information about the affiliate account's commission receipt including time, campaigns, status, customer ordered, product, Total sales, and Commission. Besides that, the Withdraw History is also displayed to record affiliate account withdrawal details (Amount, Fee, Withdraw Method, Withdraw Description, Status, and so on).

Commission Logs and Withdraw History are displayed as the following screenshot:

Setting Page​

When the affiliate account selects which email to receive, that email will be sent.

How to Configure​

From the Admin Panel, go to Mageplaza Extensions > Affiliate > Configuration

1. Configuration​

In this section, the admin can set up general module settings, status settings, discount code formats and affiliate links as well as general policies and affiliate account types.

1.1. General​

• Enable: Choose Yes to apply the feature of the module

1.1.1. Advanced Configuration

• Cookie Expiration

  • Enter the number of days to store cookies of this program.
  • If you skip it, the default (365) is used, which means Lifetime Commissions can be active.

• Allow overriding cookies: Choose Yes to override Affiliate code when a customer is referred by many Affiliates.

• Allow using Affiliate Code as Coupon: Select Yes to allow using Affiliate code for discount. This usage is available on Shopping Cart Page and Checkout Page

• Show Affiliate link on: Choose the display position of the Affiliate link

  • Show Affiliate link on = Footer Link: Display the Affiliate link in the bottom of the page
  • Show Affiliate link on = Top Link: Display the Affiliate link at the top of the page along with the link

• My Account

  • You can choose to display in both positions
  • If the admin does not choose the position to display Affiliate link, the link only shows on Frontend at My Account Page when customers login.

• Custom CSS

  • Admin can freely customize the display of the Affiliate site
  • Supports HTML, CSS

• Enable Referral History: Select Yes to show Refer History page in My Affiliate. Display information of customers invited using Refer URL or Coupon Code, including columns such as ID, Customer Name, Customer Email Address, Date.

• Enable Affiliate Referral Information: Select Yes to show Parent Affiliate customer information on the My Account page. Note that, the customer account has Sign Up Account Affiliate and the Affiliate account has been active.

1.1.2. Default Page​

• Affiliate homepage content

  • Select CMS Block for Affiliate homepage content
  • The default display is: Affiliate Welcome homepage content

• Affiliate Policy content

  • Select CMS Static Block for Affiliate Policy content
  • The default display is: Affiliate Welcome homepage content

1.1.3. Coupon code

• Allow using Affiliate Code as Coupon: Select YES, so customers can use Affiliate Code as Coupon code on the shopping cart page and checkout page.
• Coupon Suffix: Enter the Suffix you want to set for the Affiliate Code.

1.1.4. Affiliate URL​

• URL Style: Choose the type to display URL

  • URL Style = Hash: Display URL as http://example.com#c123
  • URL Style = Parameter: Display URL as http://example.com/?c=123

• Custom parameter

  • Enter the letter for the customization of Affiliate URL. Those parameters here will be inserted in front of the Refer code
  • If this field is left blank, the default value is "u".

For example: refer code is 123, and the Custom parameter is ABC

• Hash: http://example.com#abc123

• Parameter: http://example.com/?abc=123

• Parameter value

  • Parameter value = Affiliate ID: Display the ID of Affiliate account on the Refer URL link in My Account/ My Affiliate/ Refer Friend outside the frontend. For example: ?u=1 or #u1
  • Parameter value = Affiliate Code: Display the code of Affiliate account on the Refer URL link outside the frontend. For example: ?u=b1dc or #ub1dc and display the code of Affiliate account in the Refer Code field in My Account/ My Affiliate/ Refer Friend outside the frontend

• Length of Affiliate code

  • Enter the length of Affiliate code
  • The default length is 6 characters
  • It is recommended to enter a length between 3 and 32 characters to ensure safety

1.2. Account Configuration​

1.2.1. Affiliate Sign up

• Default Affiliate Group

  • Choose the default group whenever an account is registered as an Affiliate account
  • The original default group is General

• Require admin's approval: Choose No so that when registering as an affiliate account, you don't need to go through the censorship of the store

• Checked "Email notification" by default: Select Yes to automatically check the Receive affiliate email box on the My Account/My Affiliate/Setting tab outside the frontend whenever an account is registered as an Affiliate account.

1.2.2.Terms and Conditions

• Enable Terms and Conditions: Choose Yes to display Terms and Conditions in the Sign Up section, which is outside the frontend

• Checkbox Text: Enter the checkbox text that is in the right of Terms and Conditions checkbox.

• Terms and Conditions Title: Enter the title for Terms and Conditions

• Terms and Conditions Content

  • Select CMS Block for Terms and Conditions Content
  • The default content is Affiliate terms & conditions

• Checkbox is checked by default: Choose Yes to tick in the checkbox automatically

1.2.3. Account Balance

• Maximum of Affiliate Balance

  • Enter the Maximum of Affiliate Balance
  • If Affiliate reaches the milestone, none of the commission is added
  • If the field is left empty or entered as zero, Affiliate Balance will have no limitation

• Allow negative balance: If Affiliate's account balance is not enough to take back commission, allow the balance to be negative number by choosing Yes in the respective field

1.3. Commission Configuration​

This section allows admins to set up the commission calculation process. Admins can set the time for the affiliate to receive a commission, hold the commission for a certain number of days, or deduct the commission when the order is canceled.

• Earn commission from tax: Choose Yes to earn commission from tax

1.3.1. Commission calculation process

• Allow Affiliate receiving commission when Invoice created

  • Allow Affiliate receiving commission when Invoice created = Yes: Commissions received when creating an invoice
  • Allow Affiliate receiving commission when Invoice created = No: Commissions are only received when the order is in the completed state

• Hold commission transactions for

  • Enter the days between commission transactions for accounts. After that period of time, the transaction will no longer be kept
  • If the field is blank or entered as 0, the transaction will not be kept

• Deduct commission from Affiliate's balance when the order is refunded/canceled

  • Choose Yes to allow deducting the commission from the balance of the branch when the order is refunded or canceled
  • The default allows deducting

1.4 Withdrawal Configuration​

In this section, the admin can set general conditions for commission withdrawal fees as well as the minimum commission that the affiliate can withdraw. This feature helps affiliates manage commissions transparently, giving them confidence and commitment for the next transactions.

• Allow withdrawal request: Select Yes to display the withdrawal request outside the frontend

• Payment Methods

  • There are three withdraw methods, which are Offline payment, Bank Transfer and Paypal payment, Store Credit. Affiliate extension is completely compatible with Mageplaza Store Credit (v4.0.4 or above for M2.4 | v1.1.9 or above for M2.3 or below) to support withdrawal with the store credit payment.
  • Enter the withdrawal fee for each form of withdrawal. You can enter the charge as a specific amount or a percentage of the total amount withdrawn
  • To allow displaying a withdraw’s form outside the frontend, select Active = Yes corresponding to that form

• The minimum balance in affiliate account for requesting withdrawal

  • Enter the minimum balance in the linked account to request a withdraw
  • If you leave blank or fill in as 0, you will not be limited when withdrawing

• Minimum withdrawal amount

  • Enter the minimum amount for each withdraws
  • The withdraw fee will be included here

• Maximum withdrawal amount

  • Enter the maximum amount for each withdraws
  • The withdraw fee will be included here

1.5 Email Configuration​

Admin can set up automatic welcome emails for new affiliates or send instant notification emails to admin whenever withdrawal requests and registrations are made. In addition, the admin can send notification emails to affiliates when there is any change in the affiliate account commission balance. This feature not only helps store owners to know about new members immediately but also provides a means to effectively manage related payment fees.

• Email Sender

  • Select the email sender
  • The default email sender is General Contact

1.5.1 Admin Email

• Send Emails To: Enter the email address so that admin can receive notifications. You can fill in multiple emails, separate them by commas ","
• New Affiliate Sign Up: Select Yes to let admins receive notification emails when a customer signs up for an affiliate program. This will show the Sign up Template field
• New Withdraw Request: Select Yes to let the admin receive a notification email when a customer requests to withdraw. This will show the Withdraw Request Template field.

1.5.2. Account Email

• Send Welcome Email: Choose Yes to send the email when an account is registered as an Affiliate account

• Welcome Email

  • Choose the email template sending when an account is registered as an Affiliate account
  • The default content of the template is Welcome Email (Default)

• Welcome Email After Account Approved

  • Choose the email template sent when the registered account is approved to be an Affiliate account by the store owner
  • The default content of the template is Welcome Email After Account Approved (Default)

• Account Rejection: Select Yes to send an email to the customer whose request to register for an affiliate account is rejected. This shows the Account Rejection Template field

• Account Change Status: Select Yes to email the customer when the status of the affiliate account changes. This shows the Account Change Status Template field

• Withdraw Cancel Email: Select Yes to email the customer when the customer's withdraw request is canceled. This shows the Withdraw Cancel Template field

1.5.3. Transaction Email` section

• Send Transaction Email: Select Yes to send a notification email whenever there is a transaction

• Update Balance Email

  • Select the sending email template when there is a change in the balance
  • The default content of the template is Update Balance Email (Default)

1.5.4. Withdrawal Email

• Send Withdrawal Email: Select Yes to send a notification email when you withdraw money

• Withdrawal Complete Email

  • Select the sending email template when there is a change in the balance
  • The default content of the template is Withdraw Complete Email (Default)

1.5.5. Campaign Email

• Send New Campaign Email: Select Yes to send a New Campaign Email to the affiliate account when a new campaign is created and that affiliate account must meet the campaign conditions.

  • The receiver will receive the email as this form

• Send Expired Campaign Email: Select Yes to Send Expired Campaign Template to the affiliate account when the campaign expires and that affiliate account must meet the campaign conditions

  • The Expired Campaign Template will be in this form:

Note: These emails will be sent at 0 a.m. every day.

1.6. Refer Friends Configuration​

In this section, admins can set up the format and rules for generating referral links for affiliates to share, determine the commission level that the affiliate will receive when the referred person completes an order, manage the cookie duration of the referred person, determine the time period for which their orders are credited to the referring affiliate, or limit the sharing channels such as email, social networks, etc., that affiliate can use to send referral links. These settings help admins control how and to what extent they are rewarded when partners refer new customers.

• Enable Refer Friends Feature: Choose Yes to activate the introduce to friends function

• Refer Sharing Email

  • Choose the email template that will be sent when introducing friends through email
  • The default content of the template is Affiliate Sharing Email (Default)

• Default Refer URL

  • Insert the referral link. This link will display in the My Account/My Affiliate/Refer Friend tab
  • If empty, the default homepage URL will be used.

• ShareThis.com Property ID

  • Enter the Property ID to identify your ShareThis property.
  • If empty, default Public ShareThis ID 65435143043d5c0012cc72df will be used
  • Instructions on how to get property values can be found here

• ShareThis.com Tool

• Select your Enabled Engine under Property ID. Because each Property ID corresponds to a different domain, if your tool does not belong to the entered Property ID, the social refer friend section will not work.

• Use Cloudsponge to retrieve email contacts: Select Yes to allow access to contacts from a customer's account, such as Gmail, Yahoo, Live, AOL, Outlook, etc.

• Cloudsponge Key

  • Enter the Cloudsponge key
  • The default key used is a473483c2e256bd812bdc9a0bac867ecf1999a54

• Enable Referral via Social Networks on Product Listing Page: If Yes, the Referral via Social Networks will be displayed on the product listing page, helping customers to share and introduce to their friends to join the campaigns and get certain promotions.

• Enable Referral via Social Networks on Product Details Page: If Yes, Referral via Social Networks will be displayed on the product details page.

Note: As AddThis.com no longer supports, the features in this section have accordingly stopped working since May 31st, 2023.

1.6.1. Sending Email Content

• Default Subject Email

  • Enter a title for the sending email
  • The default title is Good Product and Services

• Default Email Body

  • Enter the content for the sending email
  • The default content is I've been shopping at {{store_name}} and feel really happy. They provide good service and reasonable prices.

2. Manage Accounts​

This section allows admins to display affiliate account information: account balance, total earnings, account activity status, etc. You can click the Edit link to view account details.

From the Admin panel, go to Marketing > Affiliate > Manage Accounts

2.1. Manage Grid​

• Display Affiliate account information: account balance, total earned amount, account activity status, etc. Click the Edit link to see the account details.
• In this panel, admins can delete the account by clicking on the account checkbox, then choose Action > Delete

2.2. Mass action: change affiliate group

Admin can change the affiliate group with one click:

2.3. Add New Account​

• Account: Choose account

• Affiliate Group: Select the group for the created Affiliate account

• Referred By: Enter the ID of the previously registered Affiliate account

• Status

  • Status = Active: The Affiliate account which is just created can start working now
  • Status = Inactive: The Affiliate account which is just created can't start working yet
  • Status = Need Approved: The Affiliate account which is just created needs to be approved by admin

• Email Notification: Choose Yes to receive notification emails when there is a change in your Affiliate account balance

2.4. Edit account

Admin can edit the account and check the transaction log of the affiliate account here:

3. Affiliate Groups​

Here, admins can manage affiliate marketing groups according to specific rules and terms in 1 table. Store owners can divide affiliate partners into different groups based on criteria such as sales, performance, or campaigns they participate in and then set different commission levels. This brings more flexibility and efficiency in marketing programs.

From the Admin panel, go to Mageplaza Marketing > Affiliate > Affiliate Groups​

3.1. Manage Grid​

There are five default groups: General, Bronze, Sliver, Gold, Platinum

3.2. Add New Group​

• Name

  • Insert the group name
  • This field is compulsorily required

4. Campaigns​

Admins can create campaigns, conditions for campaigns, actions, and the amount of commission that affiliates can receive from each campaign here.

From the Admin panel, go to Mageplaza Marketing > Affiliate > Campaigns​​

• With Affiliate Standard, the system creates a Campaign by default, and you can edit this campaign's information to match your store development strategy.

• When clicking Add New Campaign, Add Tier will display an Upgrade version popup like this.

To create multiple Campaigns for your store, you can update your version to Affiliate Pro or Affiliate Ultimate

Edit Campaigns Steps

• Step 1: Fill in the Campaign Information
• Step 2: Choose the conditions for applying the campaign
• Step 3: Set up Actions

Step 1: Fill in the Campaign Information​

Campaign Information​

• Name

  • Name your campaign
  • This is a required field

• Description: Fill in the description of your campaign

• Status: Select enable to apply the campaign

• Website IDs

  • Choose the website to conduct the campaign
  • This is also a required field

• Affiliate Groups

  • Choose the group you want to conduct the campaign
  • This is another required field

• Display

  • Display = Allow Guest: Show the campaign for all visitors
  • Display = Affiliate Member Only: Show the campaign for Affiliate only

• Active From Date: Select the starting day for your campaign

• Active ToDate: Select the finishing day for your campaign

• Priority: Enter the number of priorities for each campaign. If the conditions are met, the campaign with the lowest priority will be applied.

Campaign Referral Link

This includes the Referral Link field to create referral links for the campaign. If left blank, it will default to the only link placed in the Configuration section.

Step 2: Choose the conditions for applying the campaign​

• You can choose the products for a specific campaign by setting the rules for those products
• Or you can also choose the categories for applying the campaign
• If you satisfy the conditions in the cart and the conditions here (for each specific item), you will receive a discount and commission

Step 3: Set up the Action

• Choose the rule for each item matching the following conditions
• Leave it blank if the rule is for all items.

Set up Discount

• Apply

  • Apply = Percent of product price discount: Apply discount for the percentage of each product price
  • Apply = Fixed amount discount for product: Apply a fixed discount for purchasing

• Discount value: Insert the amount or the percentage of discount for purchasing

• Apply to Shipping Amount: Choose Yes to apply discount for shipping

• Discount Description: Insert the description for your discount policy

Set up the Commission​

This section allows the configuration of the Tiers. You can choose one or add more tiers as follows:

• Pay per commission: Pay per sale is the default option for this field.

• There are two commission types:

  • Percentage of product price: Commission is calculated based on the percentage of each product price
  • Fixed amount: Commission is a fixed amount

• Choose the type and value of commission in the 1st order and the next orders. You can set them to the same or separate options depending on your strategy.

5. Withdraws​

This section allows admins to manage affiliate commission withdrawal history and edit, add, delete, or change withdrawal history.

5.1. Manage Grid​

• Allow showing the withdraw history of each Affiliate account, including The amount, status, payment method, etc. Click Edit to see the details of each withdraw.
• Admins can also change the status or delete the withdraw history.

5.2. Add New Withdraws​

• Account

Click on this field to show the affiliate account that has a positive balance, which can be withdrawn This field is required

• Amount

  • Insert the withdraw amount, which is including the fee for withdrawal
  • This is a required field

Fee

• Insert the withdraw fee
• If you let this field empty, the configuration value will be applied

Payment Method

• Choose the payment method for withdrawal
• There are three payment methods: Offline payment, Bank Transfer, Paypal payment, Store Credit

Withdraw Description: Fill in the description for withdrawal Payment Detail:

• For Offline payment, you need to insert the Addresses

  

• For Bank Transfer, insert the Bank account

  

• For Paypal payment, you need to fill in the Paypal email and Transaction ID

  

• Payment Email: Enter the Paypal email who receives the commission

• Paypal transaction ID: Enter Paypal transaction ID

6. Transactions​

Transactions in Mageplaza Affiliate records and manages all transactions arising from affiliate activities, including the commissions earned by affiliates from orders, as well as the commission status. This function helps manage and track finances in the affiliate marketing program.

6.1 Manage Grid​

• Show the transaction of each affiliate account, including the amount, status, order, Product SKU, Product Qty, and Campaign that generates a commission. Click View to see more details of each transaction.
• The transaction is created according to each item: For each item in the order that meets the conditions in the campaign, the affiliate account receives a commission. Each item will create 1 transaction. In case 1 item has many qty, if the customer creates an invoice/shipment or refunds each item according to the qty quantity, a transaction will be created according to the number of invoices, shipment, refund, and qty.
• Admin can also change the status or delete the transaction records.

Assign to Affiliate Group

• After adding the new Affiliate accounts, the store admin can manage them in the Accounts Management grid.
• On the grid, find the Affiliate account needed to assign and open the Edit mode
• Choose the Affiliate group to assign. By default, General is chosen

6.2. Add New Transaction​

• Account

  • Click on this field to show the affiliate account, and then you can choose the account to add transactions in
  • This is a required field

Amount

• Insert the added amount. It can be a negative one

• This is a required field

• Title: Add the Title of the transaction

• Holding Transaction For

  • Add the number of days that you want to keep the transaction records
  • If you leave it empty or insert 0, the transaction will be deleted

7. Email

7.1 Notification emails for successful registration of the affiliate account

7.2 Notification emails for Affiliate account approval

7.3 Notification emails for changing the Afiliate account balance

7.4 Notification emails for completion of withdraw request

7.5 Notification emails for admin when there is a request to create Affiliate account

7.6 Notification emails for admin when there is a request to withdraw

7.7 Notification emails for customers when an account creation request is rejected

7.8 Notification emails for customers when status of Affiliate account changes

7.9 Notification emails for customers when withdrawal request is rejected

8. Compatible with Mageplaza Store Credit (Withdraw)

Affiliate is fully compatible with Mageplaza Store Credit extension to support store credit withdrawal conveniently, and link accounts together.

FAQs

Is it possible to run many affiliate programs at one time?

Absolutely, yes! In fact, with the Pro edition, there is no limitation to the number of affiliate programs or campaigns you can set up and run in the Magento 2 backend.

How many tiers can I create for a campaign?

With the Standard edition, you can create one tier. We recommend using the Affiliate Pro and Ult editions for unlimited tiers.

What extension should I use along with the Affiliate extension for better efficiency?

To maximize your store program performance, we highly recommend these extensions: Reward Points, One Step Checkout, Layered Navigation, and Advanced Reports.

In case an affiliate order is refunded or returned, will the store owner deduct the commission from the affiliate balance?

Yes. The system will automatically subtract commissions from a referral's balance when a customer refunds or cancels an order. This ensures a transparent approach, as affiliates are only credited for successful sales. It simplifies the accounting process and maintains the affiliate program fairness.

At which step of a purchase can the commission be eligible?

From the admin backend, store owners can set the commission as eligible when the invoice is created. The conditions for receiving commission can be configured to ensure eligibility checks in affiliate programs.

Can I import the affiliate data from other systems?

Yes. Our extension supports importing data on Affiliate Account and Transactions from other systems from the backend configuration. You can also export data in CSV or Excel XML.

How many ways can I send an affiliate link?

There are various ways to do so, including copying and pasting the URL links to any destination, sending email invitations, sharing on social channels, embedding snippets on Magento 2 affiliate websites, and inserting a banner with this link (supported in Pro and Ultimate editions).

How and when payouts are generated?

Store admins can configure the conditions for commission calculation and the time to send payout automatically. For example, if the admin sets up various conditions, such as the affiliates receive their commission when the invoice is created, have at least $50 in their balance, and the commission is held for 7 days, then the affiliates need to meet all those conditions to be able to get the payouts.

Support and Assistance

1. Customer Support

For any assistance, please visit our support page or email us at cs@mageplaza.com/ sales@mageplaza.com

2. Create a Ticket

If you need to create a support ticket, please use the following link: Create Ticket Link

3. Operating Hours

Our support team is available during the following hours:

• Monday to Friday: 8:00 AM - 23:59 PM
• Saturday: 8:00 AM - 12:00 PM
• Sunday: Closed

4. Refund Policy

We understand that sometimes things don't go as planned. Please review our refund policy for detailed information: Refund Policy Link

5. Frequently Asked Questions (FAQs)

For quick answers to common questions, please visit our FAQ page: FAQ Page Link