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FAQs

Q1: How many ways are there to push products to the sales channel?​

There are three ways to push products to the sales channel:

  • Navigate to Manage Feed and click on the sync icon to synchronize.
  • Sync via Settings > Feed schedule > Set automatic sync time by day, week, and hour.
  • Create Scheduled fetch in GMC by pasting the copied Feed URL from our app. Then, you can create the fetch schedule of products manually.

Q2: What is the reason why my domain cannot be verified?​

If your domain cannot be verified, it may be because it has not been verified yet. There is a guide available to verify it immediately if you encounter any issues during the verification process.

Q3: What is a product identifier?​

A product identifier is a unique code or number assigned to each product, typically used to distinguish and identify products in a feed or catalog. Common examples include UPC (Universal Product Code), EAN (European Article Number), and ISBN (International Standard Book Number).

Q4: How many products can be synchronized to GMC?​

The maximum number of syncs is 100, and it is calculated by variants, not by the number of products. For example, if you have a product like a t-shirt available in three colors, you will synchronize three variants to GMC.

Q5: What will happen if I choose product selection, does it mean all products to sync?​

If you choose to sync all products, only up to 100 products will be synchronized.

Q6: What happens if I change my sales channel account?​

If you change your sales channel account, all data about the feed will be lost. However, the data on GMC will still remain. If you wish to switch it to GMC, you can make the necessary changes.

Q7: What are the requirements for a Shopify store to start Google Shopping?​

The below requirements need to be approved for Google Merchant Center:

  • Sales tax & Shipping rates depend on the country of sale.
  • Maintain an easily accessible page containing contact information on your website.
  • A valid payment provider - will ensure every customer can check out after coming to your site.
  • An online store with a unique domain - A domain can only have a single merchant center associated; this means you cannot use myshopify.com URL for Google Shopping.
  • An active terms of service page.
  • An active refund policy page.
  • A store that is accessible publicly (no password).